Dear User,
Thank you for choosing LanguageXS for Over-the-Phone Interpreting (OPI) and Video Remote Interpreting (VRI) services. By using our services, you agree to the following terms and conditions.
1. Services Provided
- LanguageXS offers OPI and VRI services, translating between English and 269 languages.
- Access to services is available via phone, web browser, or the InterpretManager mobile application.
2. Account and Access
- Upon registration, you will receive an email invitation to create an account on our system.
- Your unique user PIN, provided post-registration, is required for accessing our interpreting services.
3. Billing and Payment
- Our service costs are $2 per minute for OPI/VRI and $3 per minute for ASL VRI.
- Call duration is rounded up to the next minute for billing.
- Payment information will be securely stored in our payment management system and charged for service usage.
4. International Calls
- Our services now support adding a third-party caller from outside the U.S. for conference calls.
5. Confidentiality
- LanguageXS maintains strict confidentiality and will not disclose any proprietary information unless legally obligated.
6. Dispute Resolution
- Any disputes will be resolved through binding arbitration as per the American Arbitration Association's rules.
7. Governing Law
- This agreement is governed by the laws of the state where our services are located at the time of the dispute.
8. Agreement to Terms
- By registering for and using LanguageXS services, you acknowledge and agree to these terms.